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04 — Operate & Maintain

Trusted information, carried into operation.

The data created during construction has significant value beyond handover — but it almost never makes it into operations in a usable form. Operate & Maintain extends the governed record into the asset lifecycle, so what was captured during delivery becomes the baseline for what comes next. Aligned to BS 19650- 3.
Define
operational data standards aligned with the delivery record, BS 19650-3 aligned.
Control
maintenance, inspection and compliance workflows governed against the asset, not held in spreadsheets.
See
real-time visibility of asset condition, inspection status and maintenance history across the portfolio.
Why it matters

Why Operate & Maintain matters.

The disconnection between the construction phase and the operational phase is systemic. Asset managers routinely have to re-inspect or re-survey assets to establish baseline data that should already exist in the project record. Maintenance management still relies heavily on spreadsheets and manual processes. Compliance reporting requires evidence of planned and corrective maintenance activity that's labour-intensive to produce.

The result is a fragmented picture of asset health that makes proactive maintenance difficult and reactive maintenance expensive. As infrastructure ages and asset portfolios grow, the volume of maintenance data becomes unmanageable without proper tooling.

Operate & Maintain applies the same principles of governed, connected data capture to the operational lifecycle — eliminating the duplication and re-entry that currently bridges the gap between project delivery and asset management. The Golden Thread continues into operation.

Capabilities

Everything in Operate & Maintain.

Planned Preventative Maintenance
PPM scheduling and tracking governed against the asset record, replacing spreadsheets and disconnected tools with a single auditable workflow.
Project Plant & Fleet Management
Plant, fleet and equipment records managed through the same governed environment, with maintenance, inspection and certification tracked at the asset level.
Non-Destructive Testing
NDT inspection workflows with structured digital evidence capture in the field — including image, signature, GPS and timestamp — and reports generated at source rather than retrospectively.
Reactive Maintenance Tracking
Reactive work captured against the asset record in real time, with full traceability of cause, response and resolution.
Asset Performance Monitoring
Real-time visibility of asset condition, inspection status and maintenance history, in one dashboard rather than reconstructed from multiple sources.
Condition Inspections
Risk assessments, safety inspections and condition surveys with automated escalation workflows and structured evidence capture.
Compliance Audits
Ongoing regulatory and compliance reporting drawn directly from the operational record, aligned to BS 19650-3 and sector-specific frameworks.
eviFile Custom
Operational workflows configured for specific asset types, regulatory regimes or maintenance regimes.
Why teams choose it

Why teams choose Operate & Maintain.

The Golden Thread continues into operation.
The data captured during delivery becomes the operational baseline — no re- surveys, no re-keying, no reconstruction.
Compliance demonstrable, not assembled.
BS 19650-3 alignment, regulator reporting, audit evidence — all drawn from the same record as everyday operations.
Field-first, not office-bound.
Inspection teams capture evidence at source. Reports generated where the work happens, not back at base.
Asset value protected over the long term.
Asset condition, maintenance history and compliance evidence are the foundation of refinancing, insurance, regulatory standing and clean disposal. eviFile makes them defensible.
Proof

Outcomes from the field.

£1M+Savings on NDT inspections
“Drax Power — digitisation of NDT replaced paper workflows with structured digital evidence capture and automated reporting.”
End-to-endSupply chain benefit
“United Utilities reported eviFile brought benefits across the whole project supply chain, including stakeholders and regulators.”
20%Reporting efficiency uplift
“TransPennine Route Upgrade governance framework underpinning digital delivery across the full East Alliance.”
Drax Power achieved over £1 million in savings through the digitisation of NDT inspection processes using eviFile, replacing paper-based workflows with structured digital evidence capture and automated reporting. In the water sector, United Utilities reported that eviFile brought benefits across the whole project supply chain, including to stakeholders and regulators — reflecting the value of having a single, verifiable record of both construction and operational activity accessible to all parties with a legitimate interest in the asset.
next

The lifecycle continues. The asset goes back into the next investment cycle, the next refurbishment, the next regulatory review — and the governed record goes with it. Back to Solutions Overview