eviFile Achieves 100% Customer Satisfaction Score (CSAT) in Q2 2025
We’re proud to announce that eviFile achieved a 100% Customer Satisfaction (CSAT) score for Q2 2025 — a significant milestone that reflects our continued commitment to delivering outstanding service and support.
This isn’t just about a perfect score. It’s about the strength of the partnerships we build and the trust our customers place in us. At eviFile, we pride ourselves on going beyond software to become a true partner to the organisations we work with.
To put this achievement into context, the average CSAT score across UK industries typically sits between 75% and 85%. Scoring 100% is not just rare, it’s exceptional. It demonstrates that our customers consistently feel supported, valued and confident in the service we deliver.
This isn’t just about a perfect score. It’s about the strength of the partnerships we build and the trust our customers place in us. At eviFile, we pride ourselves on going beyond software to become a true partner to the organisations we work with.
To put this achievement into context, the average CSAT score across UK industries typically sits between 75% and 85%. Scoring 100% is not just rare, it’s exceptional. It demonstrates that our customers consistently feel supported, valued and confident in the service we deliver.
"Achieving 100% customer satisfaction in Q2 is something we’re incredibly proud of. It reflects the dedication of our team and the strength of the relationships we’ve built with our customers. At eviFile, we don’t just deliver a product — we commit to being a partner our clients can rely on. This result shows that our approach is making a real difference."
Luke Allen, Managing Director
We support some of the world’s biggest and most respected brands including Siemens, AtkinsRéalis and DRAX Power. These partnerships often bring complex and high-stakes challenges, but we believe no challenge is too big. Our team is dedicated to doing everything we can to support, solve problems and grow with our customers.
To everyone we work with — thank you. Your success is our mission.
To everyone we work with — thank you. Your success is our mission.
